I set-up Slack integration but didn’t receive any notifications, what is wrong?
The answer depends on the type of notifications you expect to receive:
- Reviews — Most likely the apps you track didn’t receive any new reviews. Perhaps, you need to add more countries to see reviews from other regions.
- Keywords — The information is updated once a day. Just wait a bit more. Keep in mind that keyword information is collected for TOP 100 apps in App Store and TOP 20 apps in Google Play. If you need more, send us a note.
- Ranks — The information is collected for TOP 100 apps in App Store and TOP 120 in Google Play. Probably your app is not among them. Send us a note and we’ll fix it for you.
- App Updates — The information is updated 1-2 times per day for Premium accounts and once per 2-3 days for Free & Trial accounts. Just wait a bit more.