Get in touch with App Store & Google Play

Updated 4 weeks ago by AppFollow

If you need any support from Google or Apple developers, you can write them directly:

1. Apple Developers:

Go to https://idmsa.apple.com/IDMSWebAuth/login.html?path=%2F%2Fcontact%2F&appIdKey=891bd3417a7776362562d2197f89480a8547b108fd934911bcbea0110d07f757
and use your Apple ID & password to access.

If you have 2FA, you will get a verification code to your other device (iPhone, iPad, etc.). Use it to log in.

Choose the category

and subcategory

you need help with.

Depending on your request you'll have two options to contact Apple team: phone call & email.

If you choose a phone call, you'll be asked to leave your phone number so that the dev team could call you back.

If you email, you'll be required to fill in the form. Your name & email will already be there. Just put your phone number & app details.

You can also add a description in the box below & click "Send".

You will receive support in English worldwide, or in French, German, Italian, Japanese, Korean, Portuguese, Spanish, and Mandarin (with emails in Simplified Chinese).

2. Google Developers:

Contacting Google Play dev team is even easier. Go to https://goo.gl/dYBW9H & fill in the form.

The support team will get back to you in 48 hours.

Alternatively you can ask your question on Twitter & add #AskPlayDev.


Happy Tracking!

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