The information on the overall rating of your app is available on the collection page or app page:
For Google Play apps we display ratings collected from all countries while the stars number in App Store and Windows Store depends on the particular countries added to your collection settings. The ratings info is updated once a day.
Please note, that if the rating is not available on your AppFollow account, it might be missing in the appstore as well. If you still can't find it in the appstore, please write to the live chat about the mismatch.
'Collecting Rating' as a PRO-feature
In your Premium account you can choose "Collecting rating" as a PRO-feature to your plan. It will help you:
- collect ratings from all countries for each appstore regardless of the settings;
- get the rating for each particular country from the app collection (using AppFollow API);
- receive data on the average rating based on all ratings for your apps (including ratings without users' comments) in the email reports or through API. Without this option you can find the average rating calculated from the fetched reviews ratings only.
- get updates about the current version rating via email reports or API.
Here is an example of how emails reports on reviews may differ (with and without "Collecting rating"):
"Collect rating" is on: "Collect rating" is off:
Feel free to use our price calculator to get an idea about the feature rates:
Getting Ratings through API
All the available data on ratings could be also accessed through the AppFollow API.
Displaying detailed ratings statistics on your AppFollow account is one of our prioritized tasks for the months to come. If you need a custom report right away, please press the red button at the right bottom corner of this page and drop us a line to the live chat.