Reviews Telegram Alert Integration

Reviews Telegram Alerts integration helps to react on the acute fluctuations in the reviews with a specified rates. Keeping in the loop if a number of critical reviews reached a certain point and taking an instant actions may save the app release and the overall app rating.

Note, the Reviews Telegram Alert is available for enterprise accounts. Please reach out your account manager or our support team (help@appfollow.io) to get the access to this integration.

How to set up

The Tags Integration could be set via Telegram Reply Bot. To get started, you need to add the bot to your Telegram account:

1. Create a Telegram Group to receive tagged reviews.

2. Add @appfollow_reply_bot as a member:

3. Type /start, and you will get the Chat ID:

The Chat ID may start with the symbol '-' which should be also copied. For example, if you have the Chat id: -123456789 you need to use the full entry.

4. Copy the digits and go to Integration List page in your AppFollow account. Select an app and the Telegram Tags integration, click "+Add integration".

5. Paste the Telegram Chat ID in the field.

6. Set the conditions for the alert to be sent. You need to fill in:
- the number of reviews; 
- the number of stars for the reviews;
- the timeframe.

The time condition could be set up to 840 hours (35 days).

7. Click 'Create Alert'.

Once the integration is set up and as soon as the conditions of the integration rule are met, you'll get a Telegram alert. 
For example, if within 4 hours the app receives more than 5 reviews with 5 stars, the alert will be sent to the Telegram channel:

"View Reviews" button leads to the Reply to Reviews page with the reviews filtered according to the integration settings (number of stars and timeframe).

Learn more about replying using Telegram Reply bot. 

Need help? Click on the Support beacon in the bottom right corner – we're here to help!

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