Amazon Appstore Integration (Amazon Developer Service)

In This Article

Overview

The Amazon Appstore is the app store that is available on all Amazon Fire and Android devices. It serves the same purpose as the Google Play Store, Apple App Store, and Microsoft App Store. 

Amazon has retired the replies to reviews feature from December, 2020. At the moment, only replying to Amazon questions is available. 

AppFollow allows you to reply to user questions quickly and helps understand their needs. 

Many user reviews deliver valuable feedback to app developers. Use AppFollow to collect these reviews, and use them to your advantage: 

  1. Turn user feedback into functional insights with semantic analysis.
  2. Automate support routine with auto-tags.
  3. Monitor app reviews of your competitors and know their users better than they do.
Please contact our support team ( help@appfollow.io) or reach out directly to your account manager to enable the Amazon Appstore Integration feature for your AppFollow account. The feature is in beta and available for Premium customers only.

Amazon Appstore and Amazon Retail Store Comparison

       Amazon Retail Store Amazon App Store
Amazon Questions ✔️ ➖
Customer Support/Customer Interaction role * ✔️ ➖
Manufacturer/Seller badge ** ✔️ ➖

* Verified Amazon Vendor Central accounts may have a Manufacturer badge. You’ll find the info on how to get the Manufacturer badge in the Amazon Official Contributions program.

Please feel free to contact our support team if you need any further information.

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