User Roles and Permissions
In This Article
User Roles Comparison
Grant team members different user roles to give them full or granular access to your AppFollow account. Read on to see a comparison of the available roles and permissions.
| ADMIN | USER | SUPPORT MANAGER | READ-ONLY | |
| Manage subscription | ✔️ | ❌ | ❌ | ❌ |
| Manage team members | ✔️ | View the list of team members | View the list of team members | View the list of team members |
| Manage Workspaces | ✔️ | ✔️ | ❌ | ❌ |
| Manage apps, access to Dashboard, Downloads & Revenue pages |
✔️ | ✔️ | ❌ | ❌ |
| Access to Keywords & ASO section |
✔️ | ✔️ | ❌ | View the data on Keywords & ASO pages |
| Rankings and Featured timeline sections | ✔️ | ✔️ | ❌ | ✔️ |
| Access to Ratings & Reviews section* | ✔️ | ✔️ | ✔️ | View reviews without access to Tags, Templates, Auto-reply rules, and the ability to switch Auto-translation on and off |
| Integrations and Email reports settings | ✔️ | ✔️ | View settings only | view settings only |
| Account settings access | ✔️ | ✔️ | View settings only | View settings only |
| Access to Agents' statistics on Reviews Dashboard | ✔️ | ✔️ | ❌ | ❌ |
| *Full access to Ratings & Reviews section includes:
|
Change a User's Role
- Open the Team Members settings page.
- Click on the gear icon next to the name of the user whose role you want to change.
- Select "Edit this member".
- Choose a new role for the user.
- Click "Save".
Any user with an Admin role can change the roles for other users.
Change the Account Owner
If you need to change the owner of your AppFollow account, you can transfer ownership directly from the Team Members settings section.
- Log in to the current owner's account.
- Open the Team Members settings page.
- Select the team member who will become the new owner. Note: Only admins can become account owners. If you need to grant ownership rights to a regular user, please change their role to "Admin" first.
- Click "Edit this member".
- Check the "Assign ownership" option.
- Click "Save".
