User Roles and Access

Permissions to the functionality available for a team member in AppFollow could be limited by user roles. Below is the comparison of the available roles and permissions.

ADMIN USER SUPPORT MANAGER READ-ONLY
Manage subscription ✔️
Manage team members   ✔️  view the list of team members  view the list of team members  view the list of team members
Manage collections  ✔️  ✔️  ❌  ❌ 
Manage apps, access to Dashboard, 
Downloads&Revenue pages 
✔️  ✔️  ❌  ❌ 
Access to Keywords&ASO 
section 
✔️  ✔️  ❌  view the data on the pages under the Keywords&ASO 
Rankings and Featured timeline sections  ✔️  ✔️  ❌  ✔️ 
Access to Ratings&Reviews section* ✔️ ✔️ ✔️ view reviews without access to tags, templates, auto-reply rules and ability to switch the translation on and off 
Integrations and Email reports settings  ✔️  ✔️  view settings only  view settings only 
Account settings access  ✔️  ✔️  view settings only  view settings only 
Access to Agents' statistics on Reviews Dashboard  ✔️  ✔️  ❌  ❌ 

*Full access to Ratings&Reviews section includes:
- auto-tags and tags management (add, edit, delete);
- auto-replies management (add, edit, delete, copy);
- templates and folders management (add, edit, delete, copy);
- switch the auto-translation option on and off;
- reply to reviews, reply to reviews using templates, assign tags to reviews and add notes, report semantic tags, report a concern, export review reports.
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