Troubleshooting: Slack Integration
I set up a Slack integration but didn’t receive any notifications. What's wrong?
The answer depends on the type of notifications you expect to receive:
— Most likely the apps you track didn’t receive any new reviews. Perhaps, you need to add more countries to see reviews from other regions.
— The information is updated once a day. Just wait a bit more. Keep in mind that keyword information is collected for TOP 100 apps in App Store and TOP 20 apps in Google Play. If you need more, send us a note.
— The information is collected for TOP 100 apps in App Store and TOP 120 in Google Play. Probably your app is not among them. Send us a note and we’ll fix it for you.
— The information is updated 1-2 times per day for Premium accounts and once per 2-3 days for Free & Trial accounts. Just wait a bit more.