Send replies marked with the official Manufacturer badge (Amazon Vendor Central)
AppFollow allows Vendors and Manufacturers to communicate about products directly with their customers. You can publish official responses marked with the “Manufacturer” badge through the AppFollow interface or any customer service system.
The integration with the Amazon account can be set up with our test email address. This way, you’ll be able to test replies posting via AppFollow. Answers published through our test email will be displayed in Amazon without the “Manufacturer” badge and your company name.
We'll be able to post replies to Amazon questions only with the Amazon Official Manufacturer integration (with brand name and "manufacturer" badge).
To send replies with the “Manufacturer” badge and your company name, please contact our support team or your account manager. We’ll help you generate an individual email address for the integration settings.
Once you get a personal email address for the Amazon integration settings (or decide to test it with our temporary email address), please follow these steps:
1. Go to Amazon Vendor Central → Settings → Contact